Booking Holdings‘ first quarter results include, as you’d expect, some pretty big numbers – such as gross bookings of $25 billion, nearly 200 million room nights booked, a 33% increase in net income to $607.2 million. But on the earnings call with analysts, CEO Glenn Fogel was keen to…
This is a viewpoint from Duncan Keene, UK managing director of ContentSquare. Conversational commerce offers great opportunities to improve the customer experience. But, the quality of that experience is not a given; behavioural analytics are essential if organisations are to maximise the value of chatbots and drive up both…
Over the years, online hotel bookings have increased dramatically: according to Statista, last year the market value for hotel reservation made on the web was over 42 billion in the US alone. However, the search volume on classic search engines (such as Google or Bing) for generic travel-related keywords…
Trivago has made its second acquisition in less than a year with US-based TripHappy, with no terms of the deal disclosed. The startup helps travellers figure out where to stay that might best suit their needs. According to a statement, TripHappy uses AI to present “relevant location and neighbourhood…
TripAdvisor’s share price was up 20% after its earnings for the first quarter of 2018 came in ahead of expectations. The company says its hotel profitability improved for the second quarter running and that its non-hotel business (experiences, restaurants) continues to grow. TripAdvisor reported a 2% increase in consolidated…
European travel giant TUI Group is integrating its “destination experiences” business into its global CRM platform, giving it the ability to cross-sell the inventory to customers during the post-booking pre-trip phase. The update came in its H1s released today. TUI’s financial year runs from the start of October to…
This is an article from TravelDaily China.It appears as part of the tnooz sponsored content initiative. ChinaTravelNews has learned that Ctrip has upgraded its internal incubation program after Spring Festival this year. Noted for its Baby Tiger Program in the past, the incubation program has been expanded to become…
Dreamlines, a OTA based in Germany specialising in cruise, has secured a $55 million Series E funding round, led by Princeville Global. Princeville Global is making its first investment into Dreamlines. The firm has offices in San Francisco and Hong Kong and its portfolio includes tripping.com, the US-based vacation…
Amadeus has started 2018 well, with its distribution and airline IT units dominating the filings while its new businesses continue to find their feet, financially and operationally. For the first three months of 2018, the Madrid-listed tech giant reported revenues up by 3.1% to €1.2 billion compared with the…
Ctrip partners with AccorHotels, Alibaba-Marriott tie-up and more Ctrip has completed a strategic investment in Boom Supersonic, which is building a supersonic airliner capable of carrying 55 premium passengers at Mach 2.2 (2,335 km/hour), more than twice as fast as current passenger airplanes, and the fare will be on…