Want to know where you are doing well and where you could improve? Let us assist
We can help create and send email or direct marketing campaigns to your customers
Set your marketing activities to autopilot and free up valuable time to work on your business, not in it
Social Media is extremely important in this day and age. Let us help set-up and manage your social media marketing
We can create a beautiful responsive website for your unique property in a flash
We provide hosting services for your website so you always know where it is and who to contact, making updates and changes to it a breeze
Allow us to set-up personalised email addresses for you, giving your business that essential professional touch
We take the pain out of setting your business up on google services
Sync your property’s availability across all OTA’s with our recommended channel manager and manage your property via PMS
Take bookings directly from your own website and stop paying unnecessary commission to agents
We can get you set-up on the best OTA’s so you can broadcast your availability to the world
Worried about bookings? Let us handle your reservations across all channels, saving you the worry and hassle
Need to craft a brand personality and identity but don’t know where to start? We’re on hand to assist
We can curate or create content for your website, blog and email or social media marketing
From branding to promotion we can create beautiful pieces of visual media that match your brand identity
You’ve set everything up but now you need bookings; we can help you gain the attention you need
Need new and improved snaps of an existing property or for a new purchase? First class photography can really set your property apart in the online world
Allow us to create compelling video content for your blog, website or social media account that garners increasing interest
Everyone loves a t-shirt – bring your brand to life with custom branded apparel
Business cards, flyers, or posters – we’ve got your marketing collateral covered
Let us run an eye over your business to identify any areas working well for you and any areas in which there is room for improvement. We’ll sit down and analyse your online presence, reporting back to you for FREE so you can decide the direction you’d like to steer your digital marketing strategy.
We’ll look over your social media presence and make recommendations based on our findings
We’ll evaluate your online presence to see where you can improve to showcase your business to a wider audience
We’ll analyse your property listings to identify areas for improvement. Better listings = more bookings!
We’ll review your website and report back so you can understand how your website ranks compared to the competition
We’ll access what your customers are saying about you and how your brand identity could be affecting your bookings
We love marketing campaigns; whether direct to the letterbox, into the inbox or a combination of both. We can design, publish and track your marketing campaigns for the best possible outcome.
Want beautifully, professionally designed emails sent to your customers? We’re experts! Whether you want to send promotional emails, newsletters, or something completely bespoke, we’ve got you covered. We can design, send and track your emails or guide you through our best practice techniques so you can take the bull-by-the-horns and do it yourself – the choice is yours. Rest assured we’ll get you effectively utilising one of the most forgotten about but highly valuable marketing channels there is: Email!
A dinosaur in the digital marketing era, Direct Mail campaigns should not be forgotten and are a great way of reaching potential or existing customers with promotions, deals or news. We can ideate and execute one-off or multi-staged direct campaigns that are not only aesthetically pleasing but trackable – tracking your direct mail campaign allows you to determine an ROI on your spend.
Our campaigns are always designed to be cross-functional and used across any medium: from social media to print advertising we can design you a multi-platform campaign that connects with customers where ever they are and whenever they’re digesting your content. Our collective imagination and creativity means there’s nothing we can’t come up with and no channel we can’t reach.
Imagine a world where digital robots communicated with your customers without you ever having to lift a finger? Well the future is here and with marketing automation you can create multiple touch points with your customers right down the funnel without ever having to do a thing. When a customer books; trigger a campaign that communicates with them right up to their stay and beyond. Send reminder emails about payment or follow up about services you offer – marketing automation saves you value time so you can work on your business not in it!
Get Facebook working for you by creating meaningful content and connections with your customers. Whether you want to advertise, schedule posts or create awesome competitions – we can streamline your Facebook account to achieve your objectives.
Instagram is one of the most important social media platforms at the moment – it’s extremely popular with users and a great tool for businesses to market their services. We can help you create a social media calendar that includes photos with engaging and relevant hastags and help grow your follower base automatically.
While not as popular as Facebook or Instagram, Google+ does have a big user base but more importantly helps with Google indexation and allows users to more readily find information about you. While your focus should be on the above, Google+ shouldn’t be overlooked.
We make beautiful, eye catching websites that represent your brand, making it stand out from the competition. A website should not only be aesthetically pleasing but functional as well and our sites are jammed with features.
The websites we make are fully responsive and display according to the device being used
We understand your urgency to get a website up and running so you can sell your property. We can build you a site in a flash.
We build with WordPress so you can easily take charge of your own website after completion with an easy-to-use CMS.
If you are setting up a new website with us or renewing a preexisting site you’ll need a hosting package. Renewal or new hosting packages come with all the perks at an affordable price. You’ll know where your site is hosted and have access to your website when and wherever you need it. If you’ve chosen to have your new site developed with us we throw in the first years hosting for FREE!
Starting your own business means you need a professional image. Anything but an email address that utilises your own personalised company URL is simply unprofessional. We can take the headache out of setting up new mail accounts, create as many new emails as you like, and set them up across all your devices and computers so you can start sending important emails straight away.
Having a website is great but if no one can find you what’s the point? Google Services are a must for any new business and/or website wanting potential customers to find them. Location services for example pull down information and display a snapshot in the side of the search engine to give users the information they require when they’re searching for your property.
Utilising our recommended out-of-the-box SaaS solution you’ll get an integrated Property Management System, Channel Manager and Booking Engine all rolled into one so you can control your property from booking to bed. With one central portal to control everything from room assignments to payments you’ll never have felt so organised in your life.
Why worry about manually taking payment when you can automate it. We can integrate a payment gateway solution so you can receive reservation deposits and balances without lifting a finger or control mobile payments from all major credit card companies from wherever you are, whenever you want.
Airbnb is a great place to list your property and is increasing in popularity as a booking platform with people from all corners of the globe. It’s a great place to start listing your property and take bookings from the get go. We can help you get on Airbnb in a flash so you can start filling up for winter and guaranteeing some money in the bank for all your toils.
Booking.com is arguably the most popular platform for property bookings around the world and is used by millions of people globally. You’ll be pleasantly surprised by the bookings that start coming through when you set-up on booking.com and it’s a great way to gain exposure if your are a new property. Setting up can be laborious so let us handle it for you.
Agoda is extremely popular across Asia and is an important platform considering the increase in tourism right across the continent. If you want your property to be popular with people from all nations and not reliant on tourism from one particular region, it’s important you target them through the right channel. We can set you up on Agoda so you can do just that!
If the above sounds a bit intimidating and managing bookings is not your thing then let us take care of it for you. We can manage your end-to-end reservation experience from initial booking, through to confirmation and payment, taking away all the stresses so you can focus on operations without worrying about bookings.
“We offer a range of visual marketing services to help promote your brand not only in the digital realm but also via more traditional marketing means. From photos & videos, merchandise and marketing collateral we can help produce sleek pieces of visual media or branding items to entertain your customers eyes and help convert them from warm leads to sales.”
Want to craft a brand personality but don’t know where to start? We help businesses build brands that match their business goals and help build relationships with customers. Branding is not just a logo, it’s your whole identity. Good branding sets you apart from the competition and helps potential customers identify with your business. Branding is the starting point of all your marketing efforts and something you don’t want to skip over; if you get it right from the get go it will help your business prosper into the future. We’re branding specialists who want to see you succeed so let’s sit down and brainstorm your new brand.
Writing is not for everybody and it’s often hard to script the words that you want to. Rest assured we can help: we’re wordsmiths and are more than capable of crafting the words that you want to convey to represent your brand, your story or your promotional efforts. We’ve worked with numerous brands and in publishing houses so we’re more than equipped with experience to aid in your marketing efforts. We can help you write compelling stories for your blogs, put together words for your social media or compile compelling content to fill up your website – just let us know how we can help and we’ll start putting pen to paper (or fingers to keyboard).
Graphic design is what separates a good brand from a bad one. The visual identity of your brand is imperative to attracting new customers to your business and standing out amongst the competition. Visual design is therefore very important to get right and is not something you should ignore or attempt half-heartedly. Our graphic designers are extremely skilled in visual design and have years of experience working with brands both big and small. Whether you simply need a standout logo or you would like to design print advertising, we can design beautiful works to suit any or all of your requirements.
You’ve got the branding right and a beautiful responsive website to match. You’ve set-up your social media and now you’re waiting… waiting for people to come to you. You might be waiting a while because promotion doesn’t just happen, it takes effort and it takes money. If you’ve completed all the prior steps and are ready to broadcast your business to the world, we can assist you with your advertising goals. If your objective is greater web traffic or an increase in your social media following, we can outline and manage your advertising campaigns from start to finish or guide you through the crawl so you can start walking into the future.
Beyond the horizon is another mission into space. Zero gravity rocks and it’s in a space suit that Cam feels most at home. With a diverse skill-set crafted from work as Senior Contributions Writer, a Marketing Manager in a multinational and Head of his own companies, Cameron has an in-depth knowledge of marketing and how it applies to the travel industry. Cameron has a real commitment to his customers and loves to see people succeed when following their dreams.
Often found in random places dreaming of space travel. A seasoned command pilot Bron brings a wealth of travel experience to any mission. Having spent many years in various customer service roles across Europe, Aisa and the Middle-East, Bron is well versed in understanding the holiday makers mindset and how to apply that knowledge to real world business applications. She runs a tight ship and plays a major role in the organisational efficiency and administration of running The Phat House.
And say hello to us at HQ. We’re a fun crew and love talking about outer space over a cup of coffee. The door is always open so come in anytime; if we’re not there we’re out launching rockets somewhere!
080 4606 6192