This is a viewpoint by Ritchie Brett, strategist at experience design studio 383. The way we’ve come to use the term ‘disruption’ in recent years has in many ways become a distraction. The fact is, when we talk about ‘disruptive’ organisations, we are often actually talking about organisations that…

Analysis of China’s online hotel booking market in the second quarter of the year shows that almost the entire market is controlled by five businesses. Trustdata, a mobile internet big data monitoring company in China, found that Ctrip, Meituan, Qunar, Tongcheng-eLong and Fliggy  accounted for 96.4% of online hotel bookings in the second…

Two reports into UK airline passenger preferences reveal some surprising generational differences in consumer sentiment towards new technologies. The studies were conducted by YouGov on behalf of media sales, entertainment curation and content marketing company Spafax Group. The two separate studies, one which explored virtual reality (VR) applications and…

The mood music around NDC has changed over the past few months – the sometimes melodic but often cacophanous background is now more coherent, more harmonious and more listened to. But some fine-tuning is still needed. At the recent GBTA Convention in San Diego, educational sessions around NDC were…

eDreams ODIGEO is increasing sales of dynamic packages and flight ancillaries, as well as seeing a higher rate of mobile bookings. The Barcelona-based, Spanish-listed company, which owns brands such as eDreams, GO Voyages, Opodo, Travellink and metasearch engine Liligo, said revenue margin per non-flight booking rose by 11% year-on-year…

Sponsored by Roomcloud All ecommerce players continue to look at ways to simplify processes and many continue to improve workflows which are already very efficient. The tourism industry is part of this movement – all those who manage hotels, bed and breakfasts, apartments and residences are constantly looking for…

Routehappy by ATPCO has announced a new partnership with Fareportal to introduce Universal Product Attribute (UPA) rich-content. A statement says that the integration is “a first for a consumer travel brand”. Customers on Fareportal’s CheapOair.com and OneTravel.com websites will now be able to take a peak at the cabin…

Etihad Airways has announced a partnership with payments technology startup Modo on “a unique loyalty redemption solution” for the airline industry. Dallas-based Modo specializes in creating interoperability between payment systems. The company offers a cloud-based utility for quickly connecting existing payment systems without requiring changes to those systems. It facilitates…

This is a viewpoint by James Pazhavila, travel analytical lead at Microsoft. After peaking in 2015 and then tapering off through 2017, data indicates that the number of inbound travelers to the US is on the upswing and is expected to increase by 19% over the next five years….

Travello, an Australian-based social networking app for travellers, has closed an A$5 million ($3.7 million) funding round, earmarking the cash for product, engineering, customer care and marketing. The latest round comes on top of a A$1.4 million round in August 2016. The Travello app is community-based with recommendations, but also…