This is a viewpoint from Johnny Francis, head of data science and advanced analytics at Forward3D. A lot of marketing is based around impulse buying. You only have to walk down the street to see sale sign after sale sign enticing you buy that shirt that you really don’t…

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this March. More clips and interviews to come here, as well as on our YouTube channel. Cendyn’s “About Us” page  references its “twenty years of success in the…

Stay22 is an accommodation solution for event organisers and platforms. The startup enables companies to create map-based accommodation listings for their events with commute times to the event location and other local information. The Montreal-based startup took part in Travelport Labs accelerator program last year and has also recently…

This is a viewpoint from Ollie Gandy, client services director of Yes & Pepper. For most travel companies, data is the aeroplane that’ll fly them into a consumer’s inbox, psyche and wallet. With the growing desire from consumers for an exotic social media cover photo parading some adventurous holiday…

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this March. More clips and interviews to come here, as well as on our YouTube channel. A fragmented supply base with an inconsistent level of in-house tech,  growing…

A few weeks ago Zucchetti, a company providing software and hardware for the hospitality industry among others, quietly acquired Italy-based rival Simple Booking. Tnooz reached out to both companies to talk about the acquisition. Zucchetti, founded in 1978, employs almost 4,000 and claims to have more than 1,000 partners…

Booking Holdings‘ first quarter results include, as you’d expect, some pretty big numbers – such as gross bookings of $25 billion, nearly 200 million room nights booked, a 33% increase in net income to $607.2 million. But on the earnings call with analysts, CEO Glenn Fogel was keen to…

This is a viewpoint from Duncan Keene, UK managing director of ContentSquare. Conversational commerce offers great opportunities to improve the customer experience. But, the quality of that experience is not a given; behavioural analytics are essential if organisations are to maximise the value of chatbots and drive up both…

Over the years, online hotel bookings have increased dramatically: according to Statista, last year the market value for hotel reservation made on the web was over 42 billion in the US alone. However, the search volume on classic search engines (such as Google or Bing) for generic travel-related keywords…

Trivago has made its second acquisition in less than a year with US-based TripHappy, with no terms of the deal disclosed. The startup helps travellers figure out where to stay that might best suit their needs. According to a statement, TripHappy uses AI to present “relevant location and neighbourhood…