Skyscanner’s Direct Booking solution, which seeks to provide a flexible, optimized retail experience, has seen an across-the-board increase in conversion of 20% among the airlines and online travel agencies that have adopted it. In the mobile channel, where Skyscanner has worked to bring the right options to the top…
Attendees at this week’s Aviation Festival in London received strong advice from fellow business leaders to sharpen up not only their digital platforms but also their data management infrastructure to guarantee long-term survival. As Emirates president Sir Tim Clark explained in the opening session: “It is the one big…
NuTravel, a provider of B2B and B2C booking technology for airlines, sold its corporate online booking technology to Certify, an expense management firm. Certify will use the technology to form the basis of a new offering called Certify Enterprise Travel, which will incorporate services for large companies and mount…
This is a viewpoint from Thomas Allier, co-founder and CEO at Viajala. In the 1930’s Uruguayan artist Joaquin Torres Garcia opened a modern art school in Montevideo. In the 1940s he designed a logo which symbolised his lifeview – namely that South America should see itself as equal to…
Indian online holiday marketplace GoFro has confirmed MakeMyTrip as one of the participants in a Series B round worth more than $10 million. The round has yet to close, with other investors in talks to participate. MakeMyTrip was one of the earliest investors in the business via its Innovation…
Hotel services platform Alice has purchased GoConcierge, a software for concierges, for an undisclosed sum. The deal comes hard on the heals of $26 million in Series B funding that Alice secured a week ago. The funding round came from Expedia which also led a Series A round of…
OYO Rooms, the first and now largest technology-enabled branded online accommodation aggregator in India, has picked up another $250 million in a Series D round, bringing the total raised since its 2013 launch to $450 million. The Series D includes a new investor – Hero Enterprises. Existing backers SoftBank,…
Airlines continue to increase social media staff, but are also adding responsibilities with a greater prioritisation of customer service related interactions over marketing and brand promotions. The finding is part of the annual Airline Social Media Outlook for 2017 from Simpliflying. There has been what Simpliflying characterises as “a…
This is a viewpoint from China Travel News.This article appears as part of the tnooz sponsored content initiative. Thomas Cook China, a joint venture between UK-based tour operator Thomas Cook Group and Chinese conglomerate Fosun International, has been in business for a year or so. Fosun bought an initial…
SITA’s 2017 Air Transport IT Trends Insights Report shows that airlines and airports are increasingly embracing artificial intelligence (AI) technology to support their customer service platforms, especially to address high volumes during times of disruption. The SITA study shows a continued growth trend in IT spending by airlines, projected…