“I do not fear computers. I fear the lack of them” (Isaac Asimov) Agreeing on a definition of artificial intelligence can be extremely challenging. Few experts seem to have as many disagreements as for the ones working in this field. At its core, however, AI is a machine behavior…
Airlines have focused on digital innovation in an effort to disrupt their businesses and regain a dominant claim over their customers. A new Airline Distribution 2022 analysis by marketing consultancy Dr. Fried & Partner, finds that airlines are making progress on this goal, claiming a greater control over retailing…
Triptease has raised $4 million bringing the total it has raised so far to $22 million. The hotel technology specialist raised $9 million in a Series B round last year on top of $7 million in Series A in early 2016 and seed funding of $2 million in February…
TourRadar, a platform for multi-day tours, has raised $50 million in Series C funding. Funding for the Austria-based company was led by TCV while existing investors Cherry Ventures, Endeit Capital, Hoxton Ventures and Speedinvest also participated. TourRadar, which has been around since 2010, (Startup pitch here), says it will…
Amadeus has partnered with Adobe to help airlines improve the experience they deliver to customer via digital channels. Through the tie-up carriers can tap into the combined might of Amadeus solutions and the Adobe Experience Cloud to serve up experiences to customers across devices and at various touch points…
The first hackathon from airline entertainment curator Spafax saw developers explore use-cases for artificial intelligence which would help carriers offer passengers a better travel experience. In a two-day event at the company’s London office, two teams of Spafax developers were tasked with researching and building a basic working prototype…
This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. The elephant in the online travel room is that while consumers are offered a massive variety of options, the industry is lead by two primary players – Booking Holdings and the Expedia Group. But in the…
The number of “organic” links featured on the first page of Google travel-related search results is falling as other elements are being added to the page. Research carried out by SEO specialist Searchmetrics showed that on travel searches, Google is now displaying an average of 8.8 organic links on…
This is a viewpoint from Matt Walker, chief storyteller at LikeWhere If airlines and travel brands want to win in 2018, they have to incorporate the customer’s preferences in their definition of “local.” In an industry as vast and complex as travel, part of the difficulty of engaging the…
China’s online travel giant Ctrip has agreed a new partnership with Hong Kong-based iClick Interactive Partners to make it easier for international travel brands to target Chinese consumers. Ctrip is one of China’s largest OTA with a user membership of 300 million people and this database will be used…