This is a viewpoint from Chemi Katz, co-founder and CEO of Namogoo. . Online journey hijacking is a newly identified revenue thief costing the world’s leading travel brands millions of dollars every year, and is largely invisible to those having their hard-earned treasure stolen right from under their noses….

A review of retail trends among US consumers prepared by comScore reveals that voice assistants such as Alexa and Google Home may not be quite ready to help consumers transact in meaningful ways. While the price points to acquire these devices and the buzz around them have made them…

Historically, air shopping has always been about providing the lowest fare in any given market. However, traveler demands are changing. While competing on price is still important, today’s travelers now expect choice as well as value – they want to personalize their flight with the options that are important…

  Every day, 10,000 US Baby Boomers retire, building on the pool of potential customers of the cruise industry. Traveltek, a Glasgow, UK-based leisure travel technology developer, believes that is a signal that the time is ripe for a major push into the Americas. For nearly two decades, the…

This is the continuation of a series of articles spun out of tnoozLIVE@TTE, recorded live at the TTE event Olympia, London. More clips to come! To learn more about how to bring tnoozLIVE@ to your event, please email Ella Sopp. The hospitality industry is the midst of enormous change…

Airports face major growth challenges ahead as they prepare to support a projected doubling of passenger numbers over the next two decades, but along with the problems of infrastructure, land limitations, and adoption of the smart technology which will support growth, they face a problem in recruiting. As Chi-kee…

Continuing our regular series on the China online travel with updates on local brands such as Ctrip, startup funding and other tourism trends. Moves from local brands Ctrip’s international businesses sustained robust momentum in the last quarter of 2017. Skyscanner’s direct booking revenue nearly doubled compared to the same…

Since beta launch in July 2016, Insteract has acquired 400 clients, ranging from independent business professionals to corporations that are primarily in the pharmaceutical, technology and manufacturing segments. Most of these customers are booking corporate travel through a mix of TMC and websites, but those with negotiated contracts in…

Imagine a time when mixing some leisure with business travel is part of the policy. Egencia, the corporate travel arm of Expedia, has carried out some research showing a fifth of business travellers in the US, rising to almost a third in Asia, have foregone adding leisure to work…

This is a viewpoint from Tim Davis, CEO at PACE Dimensions. Most hoteliers understand how metasearch advertising influences the deals visible to consumers. Bid too low and your listing won’t show. Bid too high, and your customer acquisition cost is out of line. To further understand this dynamic with…