Inspiration for a trip comes from a variety of sources, yet it appears the classic, slightly old fashioned, bargain is still the primary driver. Seeing a deal or promotion trumps every other potential inspiration trigger, especially those who claim that trawling through social media is an important mechanism or how…
Tnooz was unveiled in 2009 to be the leading global provider of technology news, analysis, commentary and data to the travel, tourism and hospitality industry. To maintain our edge, and to remain a valuable, relevant and timely source of intelligence for you, we’d like to know a little more about you, what…
It’s reasonably fair to say that the industry has always had mixed emotions when it comes to the world of travel blogging. Some brands have seen good results from working with individuals or groups of bloggers, whilst others have questioned whether their investment would simply be better off ploughed back…
Amazon is often held up in travel circles as what to aim for when it comes to knowing customers and inspiring them to buy. Many an airline and tour operator aspires to become the “Amazon of travel” (hello, Ryanair) establishing the sort of marketplace the online retailer is famous for. But…
Customer loyalty is a make-or-break issue for companies of all sizes, and Canada’s WestJet has got it down to a science. NB This is a viewpoint by Katie Morell, a contributing writer for Adobe. Based in Calgary, WestJet has been ranked among the top three brands in the country…
Airlines, perhaps more than any other segment of the industry, have found that their mobile apps can be invaluable services in the lives of modern travellers. Passengers can check-in, modify itineraries, buy ancillary products, get a boarding pass, etc. But, in some respects, it’s still relatively early days for…
The number of new funding rounds into travel tech businesses increased by 12% between 2015 and 2016. Although the volume of individual deals climbed during last year, actual levels of funding were down overall on the previous year. Tech financing tracker CBInsights found the total number of deals reached their…
This summer alone, US travelers will spend nearly $100 billion. But make no mistake — for marketers in the travel and hospitality industry, the race is no longer for bookings, it’s to win the entire customer experience. In this free webinar, you’ll learn insights from industry experts, such as…
Air Europa will be the first of what is expected to be a number of carriers to have their tickets available for sale on the Ryanair website. The Spanish airline will be part of a “feed and connecting” programme that allows Ryanair users to book tickets on long-haul flights. The pair…
Helsinki Airport has been trialling Microsoft HoloLens technology with the help of SITA Lab. SITA’s research arm worked with Helsinki to reproduce its airport control centre in a mixed reality environment with a view to providing new insight into how the airport operates. Mixed reality combines virtual and augmented…