Air Mauritius has identified word-of-mouth marketing as a way to help it compete with some of its big-spending rivals. The carrier operates in the competitive Indian Ocean leisure market, where it goes head-to-head with global giants such as Emirates, whose marketing budget stretches to getting Hollywood A-listers to appear…
Airlines and airports are investing in predictive technologies and articificial intelligence according to a new report from airline technology specialist SITA. The ‘Future is Predictable’ study says half of airlines plan to adopt predictive tools with AI and cognitive computing built in in the next 10 years. SITA Lab,…
Although it’s sometimes difficult to judge the shelf life of emerging trends in the travel and technology industry, one thing is certain – the need for travel risk management isn’t going away. NB This is a viewpoint by Florian Tinnus, Sabre Travel Network Below I’ll outline best practices –…
When American Express Global Business Travel bought KDS last year, Dean Forbes, the boss of the corporate travel tech company says it was time to step aside. As CEO since 2011 and vice president of sales before that, Forbes had seen the company through the development of its Neo…
Independent outbound travellers from China are likely to be young, well-educated and female, according to a report from Skyscanner’s Chinese business Tianxun and payments specialist UnionPay Smart. The report combines Tianxun’s search data and spending trends from UnionPay. The fact that most independent travellers are under the age of…
European low-cost carrier Ryanair has temporarily closed its Ryanair Holidays service, just over a month since it launched. A message on the channel says the platform has been suspended “because of illegal screenscraping and mis-selling of Ryanair flights by the technology provider”. Tour operator Logitravel and accommodation service World2Meet were named…
Travellers are mostly looking for information and inspiration about hotels and destinations, rather than air tickets, when using search engines such as Google. Research from guest feedback platform TrustYou found that 57% of consumers search for hotels, 49% are looking for a destination, and almost a third are searching for a…
TripActions emerged from beta earlier this week announcing a significant funding round and its public launch. The corporate travel platform aims to encourage business travellers to make savings by incentivising them as well as improve the overall process of booking business travel. The San-Francisco-based startup, founded in March 2015,…
Family trips can be more complicated than any other type of travel to organise – with multiple requirements and more than just one person to please. That’s the slightly simplistic view, but many will recognise that high levels of United Nations-accredited diplomacy are often required on such tasks that,…
Business travel management startup TripActions has raised $14.6 million in Series A funding. The San-Francisco based company, which comes out of beta today, is looking to reward business travellers for keeping an eye on spend. The funding is led by Oren Zeev of Zeev Ventures with Arif Janmohamed of Lightspeed Venture…