Kalagato has come up with a new set of metrics which give a fresh perspective on India’s online travel market. The data analytics firm has made public some of the findings from its paid-for research, and there are two distinct points of interest – transaction frequencies and the importance…
Timing is everything. Perhaps it’s no coincidence that the 10th anniversary of the iPhone and the 10th anniversary of the introduction of inflight connectivity, more commonly known as inflight wifi, somewhat overlap. Technically, the first powerful inflight wifi option, Connexion by Boeing, which was officially launched in April of…
Two technologies – NDC and artificial intelligence — will play significant roles in shaping the direction of travel distribution next year, according to the Advito 2018 Industry Forecast. It has long been thought that airlines had widely disparate motives for adopting NDC, the IATA-backed initiative to establish XML as…
When you know your customers well enough to celebrate breakups with them
By cameron in Uncategorized
This is a viewpoint from Karen Kent, chief marketing officer at Flight Centre USA Leisure Brands. Recently, while exploring the landscape and patterns of group travel, Liberty Travel cited what most would deem an unlikely trend, the post-divorce getaway. Called the “Start-Anew-Moon,” at first glance people might chuckle or…
Priceline’s Glenn Fogel on metasearch, home-sharing, direct booking, and localization in China
By cameron in Uncategorized
As the opening CEO Talk at TravelDaily’s annual gathering in Shanghai, China, Priceline Group’s CEO set the tone for an event focused on the current state – and future growth – of this country’s travel industry. Fogel highlighted some of the themes that would resonate throughout the conference, especially those…
Thomas Cook returns to Expedia Inc tech and inventory via white-label tie-up
By cameron in Uncategorized
European tour operating veteran Thomas Cook Group has formed a strategic alliance with Expedia Inc and will use the online giant’s platform to power its city break and hotel-only business across its European points of sale. In Thomas Cook-speak, the tie-up relates to its “complementary” city and domestic holiday…
Routehappy has expanded its C-Suite with the addition of a chief marketing officer and hired ecommerce specialist Olivia Mark for the role. This is her first role in travel, though she is an avid traveller, including an extended round-the-world trip in 2008 and 2009. She has a BA in…
B2B payments can be awesome [video]
By cameron in Uncategorized
This video interview appears as part of the tnooz sponsored content initiative. “Travel sellers and suppliers can improve not only the traveller experience but also employee satisfaction by automating their B2B payment processes”, according to Anthony Hynes, managing director of eNett International. In an interview with tnooz, Hynes explains…
This is a viewpoint from Marie Despringhere, country manager UK at Optimizely. Today’s ‘always on’ traveller expects a hyper-personalised package of products and services, forcing companies in the highly competitive travel industry to find new ways to gain attention and sell their services. Travel companies must deeply understand consumer…
As trends move towards mobile-first engagement, site speed optimisation becomes critical. In its latest report, Net Affinity offers insights for travel brands on optimising the design of their mobile and desktop-sites for greater user engagement and conversions. The top tip: keep the site lite. Net Affinity reports that mobile…