Destination CTO, the destination tech blog, has published a fresh look at our self-driving future in a special report on the impact to tours, attractions and cities of autonomous vehicles. The integration of autonomous vehicles in our city infrastructure over the next decade, including self-driving cars, autonomous taxis and…
For the past two weeks, major brands like Priceline, Marriott, Muji and Ctrip made moves in different directions; and statistics help paint an updated picture of China’s theme parks, corporate travel, tourist behavior, and capital investments. Global players in China Glenn Fogel, CEO of Priceline Group, is intensifying his…
In theory travel marketing should be easy because of its inspirational nature. Stick up a clip of a tropical beach and swaying palm trees and job done. In practice, it’s a lot harder. There are the different channels to consider to distribute the message and these days they need…
tnoozLIVE is making its way down to Austin, Texas to showcase the teams presented as part of the HEDNA hackathon this weekend. The hackathon event is geared towards new tools, services, and projects that improve hotel operations. From the back office to the guest experience to revenue/price optimization, teams…
Google Travel has come up with a new term: ‘the age of assistance.’ This term doesn’t refer to traditional customer service, but the multi-layered communications approach required by nearly every brand with customers. Of course, this type of assistive customer service is much more important in a complex business…
Better companies attract better employees, but what does it take to be a better company for Millennials? World Tourism Forum Lucerne, executive search firm Korn Ferry and IATA have published a new Action Plan to attract more Millennials to the travel sector. This Action Plan follows an in-depth study…
TripAdvisor is often a target for those who want to benefit from a better position in the review website’s listings. Obviously, it’s all about financial gain — the higher up a business is in the rankings, the more visibility it has. And of course, the company makes it a…
A recent report in Fast Company reveals friction between Airbnb CEO Brian Chesky and CFO Laurence Tosi over the possibility of an Airbnb-branded airline. It peaked our curiosity. Should Airbnb launch an airline? Well, the easy and immediate answer is that no company in its right mind should ever…
Sponsored by Sabre. Cost is still a main consideration for any traveler. But as consumer behavior changes, and people expect more from their travel, it’s no longer enough to simply offer the lowest fare. More than just low cost Our latest study shows that 55% of travelers now look…
The annual Expedia Partner Conference offers a view into the current trends powering one of travel’s largest and most visible companies. Us media types have become a fixture at the event, something that wasn’t always the case. It’s rare for companies to offer such candid access to executives and…