Singapore Airlines has announced the launch of a Digital Innovation Blueprint to support the development of a travel technology community in Singapore, and to help diversify its own product and service offerings with stronger capabilities in the digital space. The Blueprint involves partnerships with the Agency for Science, Technology…

Sabre Corp. launched a pilot program of a “virtual agent” chatbot powered by artificial intelligence with Dallas-headquartered Travel Services International USA (TSI). As with most initial forays into the world of bots, TSI expects its version, which it has named Ella, to start work handling basic routine service requests,…

With experts emphasizing the importance of UX, and consumers responding to well-designed products, it’s more than just a nice-t0-have. An intuitive user experience is critical in today’s competitive environment. Especially on mobile, where smaller screen sizes require more easier-to-use products. This week, Google is rolling out improvements to its mobile…

BCD Travel has developed a platform for corporate travellers and bookers to access third party services. At launch, the marketplace will include a number of startups including Fairfly and Freebird and some who have been around a little longer such as Rocketrip and Yapta. The marketplace is called SolutionSource…

When Donald Trump reportedly had a few choice words to describe a number of destinations recently, some companies, such as Airbnb, decided to get behind those places. Airbnb put not only its money where its mouth is, via a “six-figure” digital ad campaign but also reached out to the…

KrisFlyer, Singapore Airlines Group’s frequent-flyer program, will introduce a new blockchain-based loyalty digital wallet which will allow members to spend their KrisFlyer miles for point-of-sale at limited retail outlets. The new KrisFlyer digital wallet app, which is expected to roll out in about six months, was developed through a…

Sponsored by eNett. How can the travel industry better cope with political and economic changes? What are key technologies that will impact the industry? Why is resilience and flexibility so important? We brought together two leaders in the travel and technology industries to discuss the hot topics in the…

Ritesh Agarwal, founder and CEO of OYO, was in London recently and sat down with tnooz to talk about the past, present and future of India’s biggest hospitality company. OYO has more than 60,000 exclusively controlled rooms, mainly in the branded economy chain segment where its flagship OYO Rooms…

This is an article from China Travel Daily.It appears as part of the tnooz sponsored content initiative. After around two years of work on its AI chatbot project M, Facebook announced shutting down the text-based virtual assistant, effective January 19. Some may argue that text-based automated services are now outdated and…

Tourism Australia had a bit of a laugh and earned fresh fans with its teasers and a Super Bowl ad for Dundee: The Son of a Legend Return. It is all an homage to the original Crocodile Dundee. That film which was a huge success in the 80s spun…