A new study finds that 56% of organic searches in the travel and hospitality industry are open to competition. The Conductor Searchlight platform tracked nearly 45,000 search terms that consumers used to find products, services, and information in 2018. In aggregate, these search terms represent 12,044,660 searches by consumers….

Sponsored by RateGain. Did you know that for every hotel revenue manager (RM) there are two hotel marketers? It’s true, look it up! According to LinkedIn, in fact, there are almost one million (998,888, at the time of writing) “marketers” vs half a million (507,203) “RMs”. France seems to…

This is a roundup of announcements related to people moves and business expansions in travel in July 2018. Monday 2 July 2018 Travelstart appoints CMO  Africa-focussed OTA Travelstart has named Jerome Touze as its chief marketing officer. Touze is well known as the co-founder of Wayn, the travel and…

This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored content initiative. Use cases of artificial intelligence are being refined as Chinese technology companies become sophisticated with the handling of massive data volumes, crafting advanced algorithms and embrace improvements in computing power…

Routehappy and KDS have signed a multi-year subscription deal which will further enhance content delivered in the KDS Neo solution by integrating Routehappy airline data. The partnership will see Routehappy’s Universal Ticket Attributes (UTAs), and at a later stage Amenities, added to the booking flow so travelers can make…

This is a viewpoint from Mikhail Naumov, co-founder and president of DigitalGenius. It’s no secret that travelers aren’t exactly “best buddies” with airlines in terms of customer service. Air travel is already a stressful experience by its very nature, there is a lot of hassle and time consumed resolving…

A new partnership between Alipay and Merlin Entertainments will make it easier for Chinese visitors to pay for tickets and souvenirs at popular London tourist sites. Chinese tourists can use the Alipay lifestyle app for transactions across all of Merlin’s London attractions, including the Coca-Cola London Eye, London Eye River…

This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored content initiative. Meituan is targeting cross-selling of hotel accommodation, a low-frequency service, by capitalizing on stickiness for often-bought services such as food delivery and in-store dining. Many in travel are keeping an…

Sponsored by TIBCO. Airports and airlines need to aggregate and analyse data to improve the on-airport experience for passengers, enhance operational efficiencies and drive increased revenues, according to a new report. As a sign of the scale of the opportunity – the Airports Council International’s list of the world’s…

US hotel technology specialist Koridor has launched its MyRoom platform allowing guests to choose their room and select upgrade options. MyRoom uses technology such as augmented reality, 3D imagery and virtual tours to show users hotel floor plans, room images and any available upgrades they can choose to buy….