British Airways has integrated its website with expenses specialist SAP Concur allowing data from business travellers to be captured when they book directly through ba.com. The airline’s website is now linked with Concur’s TripLink tool which means that data on direct bookings can now be managed alongside other corporate…

China’s leading online travel players Ctrip has replaced its incubation program, previously noted for its Baby Tiger Program, with the Oasis Lab to provide incubation for online consumption sector, with the goal of identifying the rising stars of the industry. Targeting early-stage and angel-round investment projects, Oasis Lab assesses…

The direct booking conversation is often monopolised by hotels, but there is no reason why airline dotcoms can’t bring in passengers and avoid the third-party acquisition costs which prompted the “stop clicking around” campaigns from hotels. An immediate caveat at this point, lifted from those dissenting voices in the…

Consumers turn to multiple sources when researching and booking a trip or, the elements that make up a trip. Often a post on Facebook or an image on Instagram gets people dreaming of travel or wanting to make something they see part of an already planned trip. Enter Trill…

Expedia Media Solutions has released its latest research on business travellers taking time out for leisure. The Unpacking Bleisure Traveler Trends reveals insight such as that travellers adding leisure to their corporate travel trips take more than six business trips per year and almost two thirds of their trips, 60%,…

This is a viewpoint from Lukas Hempel, managing director at BookingKit. 2025 is only seven years from now – before looking into the future, you have to know the past, so let’s look back. In 2011, Phocuswright’s “What they do when they get there” report was one of the…

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this March. More clips and interviews to come here, as well as on our YouTube channel. HolidayPirates.com sees itself not as a classical OTA but as a social-media…

European tour operating veteran Thomas Cook Group has acknowledged that “customers continue to shift online” with online revenues for the business up by 18% across the group. However, specific references to its digital strategy appear haphazardly throughout today’s half-yearly earnings, perhaps doing a disservice to its improvements in this…

Routehappy signed a multi-year subscription deal to create, manage and distribute rich content for the Lufthansa Group (LHG) via the Routehappy Hub. Routehappy also will integrate with Lufthansa Group’s NDC API, matching targeted rich content to the carriers’ NDC offers, thereby making them more compelling to shoppers and flyers….

This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. In an industry as large and significant as travel, even minor changes to the digital hierarchy can have major ramifications. Yet, far more exciting are the type of major changes that can shake the foundations of…