Tnooz, the leading global provider of digital/tech news, analysis and commentary to the travel and hospitality industry has recruited Kerry Cannon as chief marketing officer. He most recently served as managing director for leading travel marketing agency MMGY Global, based in Orlando. Cannon brings proven leadership and business development skills to the…
Air travel could be better, and technology could deliver that, but only if the customer is at the heart of the brand. Shortly after the United incident, the New York Times published an article which argued that technology has not helped make air travel better. Instead, the writer suggested,…
Google says it has added new features to its mobile app Trips which was unveiled just over six months ago. The search giant has made it easier to share all reservation details from within the app by just tapping on an arrow. According to a blog post, anyone users…
China’s mega-funded taxi app Didi Chuxing will be available in English for visitors to Beijing, Shanghai and Guangzhou. The move on Didi’s part is part of its “internationalization” plan which has seen it expand its reach beyond China, including opening a research centre in Mountain View, California. It also…
Since the early days of “search”, travel brands have led the way in building new business models that cater to the changing ways that consumers shop online, engaging consumers at targeted moments when they are actively looking to book a flight, hotel, car rental, cruise, scenic tour, and more….
Finnair is testing facial recognition technology along with airport operator Finavia and Futurice at Helsinki Airport. The trials are planned until the 23 May to see how the technology works with the airport and airline’s processes with 1,000 frequent flyers taking part. Users will upload their pictures on to the face recognition…
The emergence of multi-modal travel search engines has so far not really attracted the large players in online travel… for now. Brands such as Rome2Rio, GoEuro and RouteRank have certainly not been particularly stealthy about their operations – either having vocal founders or raising piles of capital. But the concept of providing search…
This is a roundup of product news and announcements for travel systems in May 2017. Friday 5 May 2017: Deem launches Open Expense The tool from the corporate travel tech company uses the new Deem Work Fource platform to connect the expense reporting of flights, hotels and other travel services…
Azul, the Brazilian low-cost carrier, will begin rolling out a new fare family on June 1 for passengers traveling only with hand baggage. The new fare structure was made possible only after a regulatory tussle over the legality of charging fees for checked bags. In December 2016, the Agência…
Despite the consensus that the mobile web would be the way forward, applications continue to hold their own, it seems. Figures from App Annie reveal consumers spent 900 billion hours in apps in 2016 with the average user spending two hours per day using apps. The company, which tracks app usage,…