AccorHotels is linking up with Misterfly to provide a “hotel + flight” packaging option to its website, starting in France but with other source markets on the agenda, including the UK. Misterfly, which secured €20 milion in funding last June, gets its flights from a variety of sources. Its…
Delta Air Lines is testing whether facial recognition technology can speed the bag-checking process. It has installed four self-service bag drop machines at Minneapolis-St. Paul International Airport, one of which will be equipped with the technology to match customers with their passport photos. That eliminates the need for a…
Vacation rental giant HomeAway has started rolling out an insurance programme – the first time it has taken responsibility for the connections it makes between guests and homeowners. The $1 Million Liability Insurance service provies protection to homeowners in the event of accidents in the property and damage to a…
Air Canada confirmed that it will launch its own loyalty program in 2020 when its exclusive contract with Aimia, the owner of Aeroplan, expires. Aimia, a data-driven marketing and loyalty analytics company, has operated Aeroplan, Air Canada’s current program, for nearly a decade. Air Canada committed to business as usual through…
This is a roundup of product news and announcements for travel marketing in May 2017. Monday 15 May 2017: Norwegian creates online retail scheme The platform gives members of its Reward loyalty programme the ability to spend their earned points at well-known retail brands on the internet via a…
Emirates Group – comprising the eponymous airline and Dnata, a mix of airport, ground handling and consumer travel businesses – has seen a big drop in its full-year profit. Revenues for the year to end-March were actually up by nearly 2% at around AED 95 billion ($26 billion). The…
There is a lot of data in corporate travel. And it used to come in reports as thick as house bricks. Then everything was automated and digitalized, and called Big Data. NB: This is an analysis by Andrew Jordon, chief technology officer at Carlson Wagonlit Travel. The problem was…
Interesting data released from hotel switch eRevMax this week that shows the dominance of Booking.com as a source for hotel bookings in a number of European countries. In each of the five markets – UK, France, Germany, Spain and Russia – the Priceline Group-owned hotel booking site has pretty much…
Metasearch is an intuitive product that generates a foundation of trust through its inherent transparency. Personalisation, done sensitively, can build on this trust to inspire users and create loyalty. NB This is a viewpoint by Hugo Burge, CEO of Momondo Group. A series of articles published on Tnooz (links…
Facebook Reactions has just celebrated its first birthday – a reason if any to share a love heart-style – or angry – emoji. But, seriously, while not everyone greeted Reactions with excitement, the milestone means that there’s data around its popularity with consumers. The social media marketers at Spredfast…