This is a viewpoint from Maria Regester, vice president, business development, for RightRez If you’re looking to partner with a travel technology company, the main thing you will want to know before making your decision is how exactly this technology will help your business. One of the best ways…

Fresh from a seven-figure round of funding, Rateboard is seeking to speed up its expansion into further European markets as well as invest in product development. Funding for the Vienna-based business comes from aws Gründerfonds while Next Floor and two business angels also participated. The investment comes on top of…

Some months ago SAS began looking at its ancillary services and the revenue it was deriving from them. The airline set itself a target of doubling ancillary sales by 2020. As a starting point, SAS decided to work with the Amadeus Accenture Alliance to look at his ancillary sales…

This is a viewpoint from Glenville Morris, product director, digital insights, for Travelport Digital “What We Call The App Store” “So you’re a developer and you’ve just spent two weeks or maybe a little bit longer writing this amazing app and what is your dream? Your dream is to…

Hotel Jumpstart, the accelerator from Expedia Affiliate Network and Hotels.com, has announced Stasher as the winner of the program. Following a demo day in London this week, Stasher came out top not only for the business itself but how much it has achieved in the six months of the…

A new study on the impact of positive or negative customer service experiences shows something we may already have suspected: a company’s reputation and customer loyalty hang in the balance with each individual experience. The study, from customer experience management specialist Medallia, finds the predominant consideration for repeat business is…

This is a viewpoint from Matt Walker, chief storyteller at LikeWhere. If you want to “Live like a Local”, traveling is a risk. You are better off staying home. What’s more local than waking up in your own bed to the shuffling of your partner and the licks of…

A new study finds that 56% of organic searches in the travel and hospitality industry are open to competition. The Conductor Searchlight platform tracked nearly 45,000 search terms that consumers used to find products, services, and information in 2018. In aggregate, these search terms represent 12,044,660 searches by consumers….

Sponsored by RateGain. Did you know that for every hotel revenue manager (RM) there are two hotel marketers? It’s true, look it up! According to LinkedIn, in fact, there are almost one million (998,888, at the time of writing) “marketers” vs half a million (507,203) “RMs”. France seems to…

This is a roundup of announcements related to people moves and business expansions in travel in July 2018. Monday 2 July 2018 Travelstart appoints CMO  Africa-focussed OTA Travelstart has named Jerome Touze as its chief marketing officer. Touze is well known as the co-founder of Wayn, the travel and…