Expedia Affiliate Network (EAN) and Phocuswright have published research on the changes you can expect to see in the coming months in the travel industry – 2017 Phocus Forward, The Year Ahead in Digital Travel. Maggie Rauch from Phocuswright and Oliver Hoare from EAN shared the key findings from…
Independent and boutique hotels are, by their very nature, different from their chain competitors. But what are the specific characteristics owners should focus on in their messaging and marketing? 1. They can offer outstanding personalised hotel service Quality of service is paramount to business success in any industry, but…
Australia-listed Webjet continues to grow its global B2B business, with its dedicated brand for Asia – FIT Ruums – signing a deal with Rail Europe. FIT Ruums was launched in November 2016 and sits alongside European-focused SunHotels and North America and MEA-centric Lots of Hotels within Webjet’s B2B unit, …
This is a roundup of product news and announcements related to travel systems in July 2017. Thursday 13 July: SITA systems live at Seychelles airport Air Seychelles, an Etihad Airlines Partner, has gone live with SITA’s common-use passenger processing systems (CUPPS) at Seychelles International Airport. The airline, of which…
JetBlue Vacations has teamed up with UpLift, a startup company that enables affordable installment plan travel purchases. The deal gives travelers the option of paying for vacations in 12 monthly installments with annual percentage rates that starts at 8.99%. The option allows travelers to lock in affordable pricing through UpLift without…
For years, the online advertising industry has become so fixated on trends such as ad fraud and ad blocking that equally crucial issues – such as brand safety – have remained on the back burner. That is, until now. NB: This is a viewpoint by Giovanni Strocchi, CEO of…
UK researcher house Juniper believes that more than half the world’s commercial aviation fleet will be equipped with inflight wifi by 2022. It estimates that currently one-in-four planes allow passengers to log in at 30,000 feet. Despite the implications of the”laptop ban”, the demand for inflight connectivity is being…
Expedia says it’s ready to extend its MeetingMarket service to English-speaking countries following its launch in Germany last year. The meetings and events booking portal, which started as a marketplace with Best Western Germany as a partner and then, more recently signed a deal to power the online meetings and…
HITEC celebrated its 45th birthday this year and its flagship conference, held this year in Toronto, took place a few weeks ago. While only my sixth year at the conference, I overheard quite a few comments from HITEC regulars that little had changed since the early days: same bland…
The digital habits of Danes account for Copenhagen Airport’s drive to introduce new technologies to improve the journey and to make airport operations more efficient. In a recent announcement about its recognition as Europe’s most efficient airport by analysts at the Air Transport Research Society (ATRS), Copenhagen Airport CEO…