The concept of “virtual interlining” has the potential to disrupt aviation in dramatic ways—possibly as significant as the rise of the same low-cost carriers that can now benefit from improved passenger connections. Kiwi.com has been developing the platforms which supports this potentially dramatic change, growing its business from B2C…
Expedia Partner Solutions and Points will talk through the findings of their recent benchmarking survey into customer loyalty in the travel industry during this free webinar. Under discussion Some of the topline takeaways which will be expanded upon during the 45 minutes of presentations and Q&As will be: Discounts…
A survey by The Harris Poll reveals that consumers are not only ready and willing to spend more for personalized services but also more likely to rely on digital guides than their significant others when considering a purchase. The study was carried on on behalf of enterprise data solutions…
This is a viewpoint by Simone Puorto Click, the two-day event organized by Booking.com, was held in this year in SugarCity, a former sugar factory (hence the name) transformed into a stylish exhibition venue with a David Lynch-ian touch. I still do not have the official numbers, but I…
Business travellers are increasingly using ride-hailing services such as Uber and Lyft, as well as local competitors, according to travel management company BCD Travel. Several key global markets are seeing increased competition for the corporate market between ride-hailing firms and traditional taxi operations, said BCD in its 2019 Industry…
Sponsored by PROS The airline industry has reached a tipping point in terms of how its product is presented to the passenger. Three emerging trends are now intersecting behind the screens, satisfying passenger demand for an offer that fits their needs, with the features they want, at a price…
Ctrip, the Chinese-based NASDAQ-listed OTA and the world’s second largest travel company, has officially launched a rail app for the UK market, TrainPal. Amy Wei, group general manager of international train ticketing at Ctrip’s trip.com, told tnooz that the long-term vision for the app is as a one-stop shop for…
A new study by online travel agency eDreams ODIGEO looks into the emotional drivers that motivate European’s to travel. Based on findings of an IPSOS survey of over 3,600 people across seven European markets, combined with insights from eDreams ODIGEO’s own user experience laboratory, the study identifies 15 emotional…
India’s tech-enabled hotel group OYO has announced plans to enter the UK market, its first move outside South Asia, starting with four properties in London. OYO is the largest hospitality chain in south-east Asia. It is backed by high-profile investors including SoftBank Group, Greenoak Capital, Sequoia India, Lightspeed India,…
TripAdvisor has announced plans to relaunch as a “travel feed”, a personalized social media mash-up that delivers to members familiar Twitter-esque, Facebook-like pages. For TripAdvisor, it is creating a new publishing platform for travel brands in the process. It’s a bold move away from TripAdvisor’s reviews wheelhouse and the…