The vast majority of consumers in the Asia Pacific region are abandoning their online travel bookings at the checkout stage, despite the region leading the world in making online bookings on mobile devices. Analysis of 58 million customer sessions, carried out by marketing company Ve Global over a 16-month…
Top tips to avoid fraud in the travel industry
By cameron in Uncategorized
Sponsored by eNett International Fraud in the travel industry has always been a big concern. Travel and tourism account for a staggering 10.2% of global GDP and the specific nature of travel transactions make it a lucrative target – high value one-off payments, rapid consumption and a large number…
Farelogix, the provider of airline merchandising technology, and Florida International University have formed an advanced training program called Data Science for Airlines Informatics (DSAI). The program, which will open next month, is part of FIU’s School of Computing and Information Sciences and focuses on airline data analytics and decision…
Podcast: Routehappy’s Robert Albert shares the journey to acquisition — and the plan for the next chapter
By cameron in Uncategorized
It wasn’t so long ago that Robert Albert made the news for selling his company Routehappy to ATPCO. The long journey — and big bet on metadata for airlines — paid off. This eventual pay off was most certainly not assured. Bob sat with the Travel is Your Business…
The value of customer centricity in loyalty as Millennials rise to the top
By cameron in Uncategorized
As Millennials advance in their careers, travel brands need to ensure their loyalty programs are keeping up with the changes they require to feel appreciated and valued. Tnooz spoke to customer marketing firm rDialogue, which specializes in loyalty-building strategies, about how Delta’s Gold Medallion Status program gets things right…
Culture Trip raises $80 million, boosts senior team ahead of expansion plans
By cameron in Uncategorized
Culture Trip, a travel inspiration startup has announced $80M in Series B funding. The round was led by PPF Group and according to a statement, is being used to expand the business with the senior team already boosted with a number of key appointments. Mike Fox joins as chief…
Is your destination relevant? Destination marketers weigh in on staying top-of-mind with travelers
By cameron in Uncategorized
This is a viewpoint interview series by Justin Watkins, Creative Strategist at Native Digital There is an ongoing debate on how destinations stay relevant to travelers. It’s a discussion often had among destination marketing organizations and partners whose roles and tactics continue to evolve as the travel, marketing, and…
Hotel booking specialist Hotelchamp is planning to make more third-party services available to clients through its platform. The Amsterdam-based company works with hotels to help them increase their direct online bookings from consumers and to improve the customer service offered to travellers during the online process. The company, which…
Scottish independent tour operator Rabbie’s Small Group Tours is hoping to tap into the Chinese inbound market through a new deal with Chinese online giant Ctrip. The Edinburgh-based company is due to start selling its full range of tours around the UK and Ireland later this month (April) through…
Grass finds new pastures at Thayer, Hostmaker welcomes Lemon, Sachdave opens Black Box, and more…
By cameron in Uncategorized
This is a roundup of announcements related to people moves and business expansions in travel in April 2018. Monday April 23, 2018 Thayer Ventures appoints Katherine Grass The company which solely focuses on travel and transportation innovation has recruited Katherine Grass as venture partner. Grass will help the company find promising startups…