As our societies become increasingly reliant on connectivity, aerospace innovators are coming up with new ways to supply wifi to areas where infrastructure may be inadequate. The Airborne Wireless Network aims to turn connectivity into a revenue-centre for airlines by linking aircraft flying over head as part of a…

Sponsored by Riskified. The growth of ecommerce has had an enormous impact on most industries, but perhaps none more than travel.And one of the by-products of this has been the rise of card not present (CNP) fraud – criminals stealing credit card information and using it to book flights…

This is a viewpoint from Chris Elson, client development manager at Diverse Interactive. Walking around the halls of World Travel Market London last November, one thing became crystal clear. Print, for destination marketing is alive and well. Acres upon acres upon acres of chopped down rain forest covered the…

Since it was started in 2013, AirHelp has assisted more than five million passengers with airline compensation claims. Consumers can purchase the optional add-on product for $4.90 to cover all flights made under a single booking. While not an insurance product as there is no deductible, nor service fee,…

This is an article from China Travel Daily.It appears as part of the tnooz sponsored content initiative. Gearing up for retailing is forcing airlines to embrace change on several fronts. One of the areas that has been under scrutiny is the significance of airline-specific IT systems. Numerous areas are…

Last year, Uber promised to do better by its drivers through a program called “180 Days of Change.” The company had, for the most part, defied the truism that happy employees make for happy customers. By and large, customers have been pleased with the service, even as controversy swirled…

Back in November when tnooz published its article “Can airlines speed up their adoption of new technology? And should they?”, a reader suggested it should publish a similar piece from the hotel perspective. It made total sense, as historically airlines and hospitality industries have a lot in common: they…

For the past two weeks, ChinaTravelNews has been focusing on how Chinese tourists affect the travel sector, a series of Ctrip’s moves, and news of major players Meituan, Tencent and Airbnb. Players such as Meituan have made no secret of their desire to dominate the domestic market while Airbnb has…

Expedia has shared the results of a multi-generational travel study, conducted in partnership with The Center for Generational Kinetics which explores the consumer behavior and travel preferences of American adults from Generation Z (18-22) to Baby Boomers (55-56). Expedia surveyed 1,254 US respondents aged 18-65. The results reveal that…

Marriott found itself in an uncomfortable position in China after an online customer questionnaire listed Hong Kong, Taiwan, Macau and Tibet as separate countries. Shanghai authorities closed the hotel brand’s website for a week. The Shanghai Cyberspace Administration issued a statement that it would be closing down Marriott’s mobile…