This is a viewpoint from China Travel News.This article appears as part of the tnooz sponsored content initiative. Thomas Cook China, a joint venture between UK-based tour operator Thomas Cook Group and Chinese conglomerate Fosun International, has been in business for a year or so. Fosun bought an initial…
SITA’s 2017 Air Transport IT Trends Insights Report shows that airlines and airports are increasingly embracing artificial intelligence (AI) technology to support their customer service platforms, especially to address high volumes during times of disruption. The SITA study shows a continued growth trend in IT spending by airlines, projected…
This is a viewpoint from Robert Meza, head of travel at the ENTERTAINER. With the Aviation Festival taking place in London this week, and with so many airlines, startups and technology companies coming together, I thought it would be interesting to take a look at a huge opportunity airlines…
Daimler is putting even more money into mobility, jointly leading a $92 million Series D round for Turo, a peer-to-peer car sharing platform. San Francisco-based Turo, which was formerly known as RelayRides, has now raised a total of $193 million. Car-sharing is as much a socio-economic phenomenon as a…
KLM Royal Dutch Airlines has announced that it is the first airline, and one of the first companies around the world, to join the WhatsApp Business platform. The airline will now offer customers booking confirmation, check-in notification, boarding passes, flight status updates on the WhatsApp messaging service, and answer…
This is a viewpoint by Peter O’Connor, professor of digital disruption at Essec Business School in Paris. While much media attention has focused on the issue of OTA cost, hotel owners have also seen franchise fees explode over the past decade, threatening profitability and potentially driving significant industry evolution….
When he was at Expedia Inc, Dara Khosrowshahi’s perspective on the competitive landscape came from the elevated position of running one of the biggest global online travel agencies. Now that he is running Uber, he has a new vista upon which to gaze. The competitive landscape in “mobility solutions”…
This viewpoint from Triptease appears as part of the tnooz sponsored content initiative. There’s just three weeks to go until the return of the Direct Booking Summit and tnooz readers can now get their tickets at a staggering 20% off. The offer is available for both the Americas event…
Australia-listed Webjet Limited has seen double-digit growth for the year to end-June across most of its B2C and B2B businesses. However, a “technical accounting issue” relating to a supply and contracting deal between its European bedbank Sunhotels and UK tour operator Thomas Cook means the numbers are currently unaudited….
These days most consumers find a hotel in a destination and then turn to a review site for validation on whether it might be the right hotel for them. We like to see what people like us think about a place before we commit. TripAdvisor is the one most…