The iPhone is 10 years old this year so Travelport has taken the opportunity to look at how it has impacted travel. Elements which standout include the evolution of mobile apps as well as how teletext-based services have declined. Further development of the iPhone is a certainty and the…
JetBlue is using technology to bring humanity back to travel. Speaking at the Aviation Festival in London last week, Eash Sundaram, CIO, JetBlue credited technology for helping the airline deliver on this brand promise. He says focusing on simplicity of the travel process is key to earning return customers….
Skyscanner sees big boosts in conversion for users of its Direct Booking solution
By cameron in Uncategorized
Skyscanner’s Direct Booking solution, which seeks to provide a flexible, optimized retail experience, has seen an across-the-board increase in conversion of 20% among the airlines and online travel agencies that have adopted it. In the mobile channel, where Skyscanner has worked to bring the right options to the top…
Attendees at this week’s Aviation Festival in London received strong advice from fellow business leaders to sharpen up not only their digital platforms but also their data management infrastructure to guarantee long-term survival. As Emirates president Sir Tim Clark explained in the opening session: “It is the one big…
Certify adds services for large companies, while Concur targets the small
By cameron in Uncategorized
NuTravel, a provider of B2B and B2C booking technology for airlines, sold its corporate online booking technology to Certify, an expense management firm. Certify will use the technology to form the basis of a new offering called Certify Enterprise Travel, which will incorporate services for large companies and mount…
Distribution dilemma for Latin America airlines
By cameron in Uncategorized
This is a viewpoint from Thomas Allier, co-founder and CEO at Viajala. In the 1930’s Uruguayan artist Joaquin Torres Garcia opened a modern art school in Montevideo. In the 1940s he designed a logo which symbolised his lifeview – namely that South America should see itself as equal to…
Indian online holiday marketplace GoFro has confirmed MakeMyTrip as one of the participants in a Series B round worth more than $10 million. The round has yet to close, with other investors in talks to participate. MakeMyTrip was one of the earliest investors in the business via its Innovation…
Hotel services platform Alice has purchased GoConcierge, a software for concierges, for an undisclosed sum. The deal comes hard on the heals of $26 million in Series B funding that Alice secured a week ago. The funding round came from Expedia which also led a Series A round of…
OYO Rooms, the first and now largest technology-enabled branded online accommodation aggregator in India, has picked up another $250 million in a Series D round, bringing the total raised since its 2013 launch to $450 million. The Series D includes a new investor – Hero Enterprises. Existing backers SoftBank,…
Social media value to airlines goes up but budget and staffing still a challenge
By cameron in Uncategorized
Airlines continue to increase social media staff, but are also adding responsibilities with a greater prioritisation of customer service related interactions over marketing and brand promotions. The finding is part of the annual Airline Social Media Outlook for 2017 from Simpliflying. There has been what Simpliflying characterises as “a…