North America-based Fareportal, best known for hybrid-model OTAs CheapOair and OneTravel, is looking to expand into Europe and Asia and is flexible on how best to achieve this. Fareportal founder and CEO Sam S. Jain told tnooz: “We have clear mission in that we want to be a global…
When I was seven years old, I had a loyal best friend. We were thick as thieves: up and down the stairs, sprawled out in my room, or even at the dinner table. This friend was an old soul: weathered and full of secrets. This friend was a soft-bound…
OYO Rooms is lifting its topline revenues while reducing its cash burn but still remains in the red, according to an official blog post. The India-based, Softbank-backed online budget hotel aggregator has raised a reported $200 million so far since its launch in 2013. It is the best funded…
Tripalista is a trip planning startup that aims to offer inspiration for users via multi-destination itineraries. The Berlin-based startup was founded a couple of years ago and launched been in development for a couple of years but only launched the site about a month ago. Here’s a clip: What…
Segmentation of customers and products was a focus of distribution discussions during the major US airlines’ second-quarter earnings calls. The carriers, which are in the process of dividing economy class into three segments – economy, basic economy and premium economy – like what they see in terms of upsell…
Amadeus’ second quarter and first half results show a positive operational and financial performance, boosted by the Navitaire numbers and by the migration of Southwest onto Altea. The Southwest migration is a significant milestone for Amadeus, as it gives the European business a strong foothold in North America. Southwest’s…
A survey published by Engine, a service design consultancy, shows that the airline industry has suffered damage to brand reputation in recent months, attributing this to “poor customer service and increasing complaint levels.” The online survey of 1,025 adults in the UK was conducted in June of this year,…
The airline industry is at an interesting crossroads, and recently has been in the press more than ever before, not always for the right reasons. NB This is a viewpoint by Raghunath Ramanathan, senior vice president, head of services industries, SAP. The incidents resulting in negative customer experiences are…
Deals publisher Travelzoo has managed to add more members in the second quarter of the year but the overall performance of the business remains “disappointing”, according to global CEO Holger Bartel. The messaging from Travelzoo is very much around giving its members exclusive offers which can be booked in…
Expedia Inc. made a $350 million minority investment in Traveloka Holding Ltd., an Indonesian online travel agency. Expedia said the companies also plan to deepen their relationship through cooperation on hotel inventory. Traveloka, which operates in six countries in Southeast Asia, has raised a total of about $500 million…