Tnooz-Adobe FREE WEBINAR: How travel and hospitality brands can win the customer experience
By cameron in Uncategorized
This summer alone, US travelers will spend nearly $100 billion. But make no mistake — for marketers in the travel and hospitality industry, the race is no longer for bookings, it’s to win the entire customer experience.
In this free webinar, you’ll learn insights from industry experts, such as how 52 percent of travel interactions now take place on mobile, and how the average traveler conducts 50 online searches amid 15 weeks of research before booking.
You’ll also discover how leading brands such as Marriott and McDonald’s are leveraging technology to create seamless digital experiences for their customers.
Finally, you’ll hear how one hotel built an intuitive customer journey by integrating technology to centrally manage marketing content while also delivering personalized experiences to the hotel’s mobile app.
Join Adobe and Tnooz for this free-to-attend webinar on Thursday 15 June and find out how travel and hospitality brands can win the customer experience.
Key takeaways:
- Is your company aligned across teams to support the customer’s journey?
- Does your company have a solid data foundation that unifies customer data across channels?
- Do you have the tools to send the best offer to your audience once you have this valuable data?
Panelists:
- Julie Hoffmann, Head of Travel and Hospitality Strategy and Marketing, Adobe
- Joshua Eli Young, VP of Global Partner Alliances and Strategies, Valtech
- Martin Cowen, Moderator, Tnooz
- Kevin May, Producer, Tnooz
IMPORTANT: The start time for the webinar is 0800 PST, 1100 EST, 1600 GMT, 1700 CET. Please adjust for your local time zone.