Facebook is an incredible marketing machine and can offer your property a lot of benefit. But, in order to get the most out of your efforts, you should actively track your page’s performance. Facebook provides an overwhelming amount of data for your page. The good news is that you…
Introduction Another busy season has come and gone, and now it’s time to take a deep breath and hit the reset button. Depending on your property type, your busy season could mean thousands of people coming through a month. It’s hard to get anything done while all your rooms…
Introduction We often talk about direct bookings and their importance to your property. But really the conversation should revolve around creating a well-rounded distribution strategy. The battle between properties and OTAs for bookings will never end, but it’s not impossible to imagine a world where properties can use both…
Every month we publish a slew of new updates to Cloudbeds. This month has just begun, but we’ve already got an update for you. Mybookings Our commission-free mobile optimized booking engine, mybookings, now supports the Japanese language. It’s a short update today, but rest assured that the team is hard…
Introduction Customer service is the pinnacle of any hospitality business. There are so many different factors that influence how a guest feels about their stay. There are also a lot of different questions to ask to gauge their experience. Were their expectations met? Overall, were they happy with the…
CapitaLand’s wholly owned serviced residence business unit, The Ascott Limited (Ascott), has secured a contract with Sandhya Hotels to manage three new serviced residences in India, the world’s third largest economy. Two properties are in the major technology cities of Hyderabad and Bangalore and a third serviced residence is…
Best Western® Hotels & Resorts has reached a major milestone in its Asian development, with the signing of the region’s first ever GLō℠ hotel. Introduced in 2015, the GLō℠ hotel concept combines bright, eye-catching exterior façades with contemporary, guest-friendly interiors. And the brand will make its Asian debut in the…
CEO of Absolute Hotel Services Group Jonathan Wigley is delighted to announce a new branded property the Eastin Grand Resort Phu Quoc. The resort is targeted to open in late 2018.Eastin Grand Resort Phu Quoc will be a mixed used development of 85 hectares, located at Long Beach, Ganh…
OUE Limited signed a management agreement with Oakwood Asia Pacific Ltd (“Oakwood”) today, for Oakwood to manage the new Oakwood Premier OUE Singapore at OUE Downtown, strategically located at the heart of the city’s vibrant commercial district.
Leading Japanese hospitality company Fujita Kanko Inc. is now accepting reservations for its newest addition to its Hakone Kowaki-en resort complex, the new upscale Japanese hot spring (onsen) resort, Hakone Kowaki-en Tenyu, scheduled to open in April 2017.