Trekksoft claims a survey it carried out this year revealed only four out of ten activity suppliers will use online travel agencies for sales. The study found a variety of reasons why OTAs fail to capture the attention of operators, with awareness of the model coming out on top…
Passengers realise that the air ticket is not what it used to be and having to buy ancillary services is now part of the process of a trip. Yet how do passengers vary in different regions around the world? And what are they willing to spend their money on?…
*** EARLY BIRD RATE OF $999 ENDS ON NOVEMBER 21 *** Next March, Tnooz will hold its first conference. We’ve picked Boston as the place to gather with readers, and it’s something of a homecoming. Seven years ago, the company’s founders met in this Massachusetts tech-and-university center, flying in from locations…
Over eight out of ten airline passengers say they would be happy to give more information about themselves to airlines and airports. The caveat for such a flow of information is to ensure that both parts of the travel foodchain give them a more “customised travel experience”. This is…
Contextual marketing platform Epteca is working with Lufthansa to bring customised messages and content to passengers before, during and after a flight. The agreement gives Lufthansa’s BoardConnect service the ability to present information and offers to passengers based on their browsing behaviour and profile. The process behind it uses Epteca’s bank of…
The travel industry knows there’s great promise in selling ancillary products to travelers who want more ways to experience their journey. Fusion’s research shows 61% of customers are open to buying add-ons to complement their flight purchase. However, only 37% say the ancillary products being offered are relevant, and…
Even before the latest in a Long Line Of Unsubstantiated Rumours about Skyscanner materialised, many were pondering the fate of the travel search sector this week. The trigger, somewhat inevitably, was the appearance of Kayak co-founder and CEO, Steve Hafner, at the WebInTravel conference in Singapore. In remarks on-stage,…
China’s Airbnb-of-sorts Tujia is shaking up its existing structure and will integrate Ctrip and Qunar’s homestay businesses as part of an acquisition and partnership. In a wide-ranging announcement, it said “the homestay channels of both Ctrip and Qunar’s web sites and apps, along with their operation teams and the…
Just three months post Initial Public Offering and Time Out Group has made its first acquisition. The company, which specialises in city and restaurant guides, has bought events platform YPlan for an initial consideration of £1.6 million. Time Out Group says the acquisition is in line with its strategy…
Deem, a business travel technology company, is acquiring another San Francisco-area company: Olset, a machine learning and artificial intelligence startup that is focused on hotel recommendations. Five of the six Olset employees, including founder Gadi Bashvitz, will be joining Deem. Terms of the deal were not disclosed. John Rizzo,…