A WEX survey of UK travellers before and after the Brexit vote has found they are adjusting rather than cancelling travel plans for the coming months as they become more cost-conscious. NB: This is a viewpoint by Lee Jackson, head of European new business, WEX Europe. “Post-Brexit: Confidence Remains…
Sabre has released the first phase of its revenue optimisation technology for airlines. The company believes the new technology, which has been in development for three years, can tap into the shift in how carriers sell tickets and ancillaries and the drive towards personalisation. The AirVision Revenue Optimizer system…
The travel industry is facing major challenges which threaten growth, such as Britain’s likely withdrawal from the European Union. The pound’s value is at a 168-year low overall, and is at a 31-year low against the US dollar. With talk of Brexit, how can you successfully abate consumer concerns?…
Throughout my career in revenue optimization for the hospitality and travel industry, I have always stressed the importance of owning your digital assets. This means having control of your domain, your marketing campaign’s analytics and history, and especially your website. NB: This is a viewpoint from Vikram Singh, author…
MakeMyTrip’s merger with Ibibo Group means that profitability is “closer now than before,” but growth still dominates the corporate agenda. Deep Kalra, group chairman and CEO, told analysts on this week’s earnings call: “I don’t think we’re in the space where we’re going to give a premium right now to…
KLM is betting big on chat services as part of its quest to go where its customers are. The company began a trial of a rebooking service on WhatsApp at the beginning of the year following on from its initiative to offer customer service via WeChat in October 2015….
Expedia will begin including vacation rental listings from stablemate HomeAway in the next few months as the battle for alternative accommodation heats up. The online travel agency will finally have a “full integration” of HomeAway content for the first time since the vacation rental giant was snapped up by parent…
Online bus ticketing platform Busfor has announced a $20 million fundraising round and has earmarked to cash to strengthen its dominant position in Russia and Eastern Europe and to expand into new markets. It says that the long distance bus market is worth $50 billion in Europe and southeast…
Airbnb is to embark on programme to gather more information about the hosts of its 2.5 million listings around the world. The idea behind the initiative, which begins in November this year, is to eventually make its listings more transparent to users searching for places to stay. The company wants…
When China’s state-owned travel tech giant Travelsky bought Ireland’s OpenJaw Technologies earlier this year, many wondered if this was the start of a round of travel tech M&A driven by Chinese firms looking for a global presence. Things have been fairly quiet since then, at least in public. Ctrip…