28 Mar 2018

Does your travel experience drive customer loyalty?

Sponsored by Unisys.

Your loyalty program has served you well for decades. But will it continue to do so? New technology and a new generation have changed all the rules. To win in this new game, you have to take loyalty to the next level.

Join Unisys for breakfast in New York to learn how today’s transportation providers can combine total engagement with loyalty to win the loyalty game.

Topics under discussion include:

  • How loyalty solutions can keep pace with the swiftly-changing marketplace by evolving rapidly to align with customer expectations, business requirements, and technology advances
  • Generational differences and how millennials and baby boomers view the value of loyalty programs
  • What customers want and expect: for companies to personalize their experience, offers, and engagement.

Presenters:

Louie Gravance, Former Disney Institute Executive

 

 

Tony Whittaker, Leader, Disruptive Technology Group, Travel & Transportation, Unisys

 

When:

  • Thursday, April 12, 2018, 8:30 a.m. – 12:00 p.m. (Optional lunch provided after event at Southgate)

Where

Click here to register

Sponsored by Unisys.