29 Mar 2018

OK, first, yes, aviation and aeronautics are technologies themselves. And Delta’s long-established MRO prowess means that the airline has applied technology to aeronautics for decades. But more recently Delta is branching out into new technologies in ways we haven’t seen applied to aviation with such focused determination. It’s enough…

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29 Mar 2018

This is an analysis by Philippe Der Arslanian, CEO, Answair. This is the second of two articles looking at what needs to happen for an NDC tipping point. Here’s part one – NDC tipping point? – Seeking speed Ever since we entered the Internet Age, companies have faced a…

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29 Mar 2018

Edinburgh-based Criton is tapping into the guest experience market by helping accommodation providers build their own branded app. It takes, as its starting point, the desire to replace the hard copy, teacup-stained, poorly-designed and not-that-useful-anyhow  “guest directory” which is as anachronistic in today’s hospitality world as the in-room telephone…

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28 Mar 2018

This is an analysis by Philippe Der Arslanian, CEO, Answair.       “It offers three strategic possibilities: drive revenues, reduce costs, and enhance customer service… The technology is new enough that many difficulties remain, however.” Addressing New Distribution Capability impact in 2018? No, questioning web impact back in 1998…

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28 Mar 2018

Few airlines are making the most of the bookings and ancillary potential of mobile platforms according to a report. Initiatives by those airlines at the lead show that mobile-first strategies can work exceptionally well. The IdeaWorks and CarTrawler report points to the rising trend of consumers preferring mobile interactions,…

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28 Mar 2018

Hotelbeds Group has sold its Destination Management business unit for €110 million, allowing it to concentrate on its core bedbank business. The buyer is TUI Group, which sold Hotelbeds Group just under two years for €1.2 billion to Cinven and Canada Pension Plan Investment Board. Both businesses have been busy since…

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28 Mar 2018

Sponsored by Unisys. Your loyalty program has served you well for decades. But will it continue to do so? New technology and a new generation have changed all the rules. To win in this new game, you have to take loyalty to the next level. Join Unisys for breakfast…

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27 Mar 2018

This is the first in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this March. More clips and interviews to come here, as well as on our YouTube channel. Fraud costs the travel industry more than $20 billion a year, with…

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27 Mar 2018

Flight information specialist, OAG, has published the results of a study of the technology preferences of more than 2,000 US travellers which reveals the future travel technologies passengers are most interested in. The results show the industry would do best to advance technology that saves travellers time or money…

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27 Mar 2018

This is a viewpoint from Mike Slone, chief experience officer for Travelaer.. The technology revolution today – led by artificial intelligence (AI), natural language processing (NLP), machine learning (ML) etc, is like an awkward adolescent trying to make its way in the world. Many of today’s leading edge technologies…

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